The install was done with BestBuy's GeekSquad. This partnership has bloomed into a great working relationship with ENS and GeekSquad. The install was done a few days before this post and we were surprised by a call from a member of GeekSquad.
They returned to the install location to ensure that everything was still up and running at the same time we were on call to check with the location on the service they're receiving from ENS.
This goes to show how much support is provided both by ENS and GeekSquad.