Perry Logan sent an email and called us that he is in the location, Pita Basket in Airdrie Alberta.
With Pita Basket, the install took hours longer than expected because the installer had written down the password for the wifi incorrectly. And with its install, the installer had never used their phone as a personal hotspot before. They turned off their wifi at one point and did not know they needed to turn their wifi back on in order for personal hotspot to work again.
This meant a lot of time waiting for the Cube to respond when in fact the hotspot on their phone wasn't activated.