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Repair Media Player HDD

First TURN OFF the media player. Do so by pressing the silver button on the front for 10 seconds. Remove the SSD HDD from the media player and connect to a Windows computer. Remove all files in the drive by formatting the drive to FAT32.
  1. Under status, find the sign device you are repairing and click on "Configure Sign"
  2. Download the Offline Repair Package by clicking on the middle icon.
  3. Unzip the contents of the Offline Repair Package to a new folder and copy all to your newly reformatted SD HDD.
  4. Run Command Prompt in Administrator Mode
  5. Type in syslinux -fma f: (if F is the drive letter). This will make the device bootable.
    (for help - follow the pictures on the right)
Congratulations! You have now updated and repaired your media player with a fresh operating system. Please now call ENS at 250-483-4719 or email office@enscorporate.com. 

A Quick 4-minute Media Player HDD Repair Video Guide
You may also watch the actual repair video here
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  • Services
    • Hardware >
      • Digital Poster Package
      • ENS CUBE
      • Premier Box
      • SAMStick
    • Software
    • Project Management >
      • Project Blog
      • Example Project
    • Content Design >
      • Digital Sign
      • Website
      • Brand Standards
    • Installs >
      • Installs Gallery
      • Customer Instructions
      • Installer's Instructions
      • Installer Selfies Blog
    • Training >
      • Training Blog
    • Support >
      • Support Blog
    • Monitoring
  • Media
    • Blogs >
      • News Blog
      • Partners Blog
      • Design Blog
      • Ticket Blog
    • FAQ
    • Tear Sheets
    • Testimonials >
      • Testimonials Blog
    • Members Only
  • Partners
    • BECOME A PARTNER
    • FIND A PARTNER
    • Partner Showcase
  • Contact
    • Live Conference
    • LOG IN | REGISTER